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 Susan Orth of Santa Fe, Pojoaque, and Los Alamos, New Mexico | I accepted a job in Santa Fe and needed to relocate from out-of-state.
I would not likely have identified you as a candidate for being my realtor in the first place if you hadn't established an Internet presence. Also, I chose you because your profile on your home office web page was professional and to-the-point. In general, the web page was full of good information that I took into consideration regarding housing in the area. I tend to think that reflects on the approach that can be expected doing business, and I was right.
As someone who was completing the real estate transaction from states away - and with an escrow closing time of only two weeks(!), emailing of messages and .PDF attachments and necessary forms was essential to conduct business in a timely manner. I knew I would be a demanding client because of all the things that could potentially go wrong if things got slipped, and you kept up marvelously. I really appreciated that. I couldn't have gotten the inspections and follow-up paperwork done within the two-week time frame without your help in this regard. It was essential that inspectors had a working relationship with you in order to expedite the required inspections before closing.
Both you and the home inspector you recommended paid attention to detail and identified things that had escaped my observation during the couple of times I'd looked at the house. His comments led to a $1000 check from the seller after closure towards fixing the problems identified.
In addition to your professional knowledge, your knowledge of the area and issues I might encounter as someone just moving into the area was helpful.
And I will give your name to family and friends.
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| Lisa Killion
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 Garry Bales of Albuquerque, Rio Rancho and Santa Fe, New Mexico | My husband and I met Garry Bales by chance back in 2001 when we were looking to buy our first home. What made me immediately like Garry was how patient he was with our decision making process. He knew how major the purchase of a home felt to us and he never pressured us to make a decision. Garry was with us every step of the way and never seemed frustrated, even though we changed our minds about what we wanted time and time again. We literally looked at over thirty houses before finding “the one.”
In 2007, we decided we wanted to move to a new area. The first step was to get our house on the market and Garry was our first call. He gave us great advice on how to sell our house, from what condition it needed to be in to what our asking price needed to be. Now, we didn’t listen right away but low and behold – Garry was right about everything! Our house didn’t sell until we did exactly what he told us to do in the beginning. With our house sale pending, we had to find a new place to live fast. What Garry did for us next was AMAZING. We gave him our wish list (and it was pretty long) and within two weeks… he led us to the exact house we wanted. This time we literally only looked at 3 houses before finding “the one.” Garry was a perfect professional when it came to the negotiations. He stuck by our side doing everything he could to get us the deal we wanted. In a matter of only a month, we were able to move seamlessly from one house to another with no extra stops.
Garry is honest, loyal and committed. In fact, Garry’s honesty is what makes him such a great agent. He is so knowledgeable about his field that we would never even consider using someone else as our agent. I would highly recommend him to any one who has real estate needs. He is absolutely the best! Garry will be our agent for every house we ever buy or sell.
A VERY satisfied repeat customer, Artist and Published Author www.wenryett.com
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| Wendy Oleston
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 Sean Remington & Associates of Rio Rancho, Corrales and Albuquerque, New Mexico | Sean,
We wanted to take this opportunity to express our deepest gratitude to you and your team for the exceptional service we received while selling our home in Albuquerque. Your professionalism and dedication surpassed our expectations. As you know, we first listed our home with. what we thought, was Albuquerque's #1 realator only to be disappointed time and time again. If we are ever asked for a referral in Albuquerque rest asured you will be whom we suggest. Keller Williams is lucky to have you on board. After stressing daily for the first six months of listing it was a HUGE relief when you came on board. We will be forever appreciative for making our lives easier during this entire experience. You're the best!! We would trust no other if we are in Albuquerque again.
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| Sincerely,Howie and Gwen Gonzales
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