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Susan Orth of Santa Fe, Pojoaque, and Los Alamos, New Mexico | I accepted a job in Santa Fe and needed to relocate from out-of-state.
I would not likely have identified you as a candidate for being my realtor in the first place if you hadn't established an Internet presence. Also, I chose you because your profile on your home office web page was professional and to-the-point. In general, the web page was full of good information that I took into consideration regarding housing in the area. I tend to think that reflects on the approach that can be expected doing business, and I was right.
As someone who was completing the real estate transaction from states away - and with an escrow closing time of only two weeks(!), emailing of messages and .PDF attachments and necessary forms was essential to conduct business in a timely manner.
I knew I would be a demanding client because of all the things that could potentially go wrong if things got slipped, and you kept up marvelously. I really appreciated that.
I couldn't have gotten the inspections and follow-up paperwork done within the two-week time frame without your help in this regard. It was essential that inspectors had a working relationship with you in order to expedite the
required inspections before closing.
Both you and the home inspector you recommended paid attention to detail and identified things that had escaped my observation during the couple of times I'd looked at the house. His comments led to a $1000 check from the seller after closure towards fixing the problems identified.
In addition to your professional knowledge, your knowledge of the area and issues I might encounter as someone just moving into the area was helpful.
And I will give your name to family and friends.
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Karen Wolfe-Mattison of Santa Fe, Tesuque and Las Campanas, New Mexico | "We have over the years bought and sold numerous properties, three of which are in Santa Fe. The Wolfe-Mattison/Foss team is by far the most professional representation I have ever had. They were aware of all properties in the area, which might meet our needs, and were tireless in showing them to us. Their follow through was impeccable. Wolfe-Mattison/Foss are without a doubt in the top percentile of brokers that I have ever dealt with."
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